Tire gurus on deck

We love when you pick our brains and are always available for support when needed. In the event that you’d like advice on a tire choice or technical-related assistance, contact us and we’ll put you in touch with the personnel that’s best-fit to answer your questions..

Frequently Asked Questions

CAN I GET AN UPDATE ON MY ORDER?

The most updated status we have available can be checked here: 

Track Your Order

HOW DO I KNOW IF THE TIRES FIT MY CAR?

We purposely require our customers to search by tire size as that is the most fail safe 100% accurate method. So as long as the size you’re searching for is the same as you currently have on your car you’re good to go.

HOW LONG IS SHIPPING?

86% of our orders arrive within two working days. The exact time is dependent on how close you are to the distribution point we’d be shipping from. We’ll always ship from the hub closest to you and rarely our deliveries take more than four days but it’s always good to plan around seven.  

WHAT'S YOUR PHONE #

Keeping support solely online allows us to better help you in a speedy and more accurate manner, as our highly experienced Fitment Specialist is able to focus all of their energy on your inquiry with the fewest number of distractions and interruptions possible. This, in turn, means that your requests are ultimately resolved faster. We believe it wouldn’t be possible to provide the same accurate assistance over the phone. 

 

Zibby Financing Support: help@zibby.com | (833) 449-4229

Affrim Financing Support: help@affirm.com | (855) 423-3729

 

Send us an email




If you prefer to email us directly you can reach us via email at support@wheelsasap.zendesk.com 

Our main distribution center is located at 3400 Northwest 151st Terrace, Unit 1, Miami Gardens, Florida, 33054 next to the Amazon Mega Warehouse.

Walk-In Customers: To make sure we give you our undivided attention please contact us in advance to schedule an appointment with one of our sales associates.