Tire gurus on deck

We love when you pick our brains and are always available for support when needed. In the event that you’d like advice on a tire choice or technical-related assistance, contact us and we’ll put you in touch with the personnel that’s best-fit to answer your questions..

Frequently Asked Questions

CAN I GET AN UPDATE ON MY ORDER?

The most updated status we have available can be checked here: 

Track Your Order

HOW DO I KNOW IF THE TIRES FIT MY CAR?

We purposely require our customers to search by tire size as that is the most fail safe 100% accurate method. So as long as the size you’re searching for is the same as you currently have on your car you’re good to go.

HOW LONG IS SHIPPING?

86% of our orders arrive within two working days. The exact time is dependent on how close you are to the distribution point we’d be shipping from. We’ll always ship from the hub closest to you and rarely our deliveries take more than four days but it’s always good to plan around seven.  

WHAT'S YOUR PHONE #

 Our Sales Team is available Monday – Friday 9am to 5pm (est)

Call Now 407-502-3633

Need help with an existing order? Our support department is a specialized team with all the tools required to address inquiries related to existing orders which our sales team can’t assist you with. To contact our support team fill out the contact form and one of our support managers will attend to your inquiry ASAP.

 

Zibby / Katapult Customer Support: help@zibby.com | (833) 449-4229

Affrim Financing Support: help@affirm.com | (855) 423-3729

 

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    Our main distribution center is located at 3400 Northwest 151st Terrace, Unit 1, Miami Gardens, Florida, 33054 next to the Amazon Mega Warehouse.

    Walk-In Customers: To make sure we give you our undivided attention please contact us in advance to schedule an appointment with one of our sales associates.